Troubleshooting

Can’t find what you need here? Email support@mimicscribe.app — we typically reply within a day.

Where is the app? I don’t see it in the Dock.

MimicScribe is a menu bar app — it appears as a small icon in the top-right area of your screen, not in the Dock.

How do I re-grant a permission I denied?

Go to System Settings > Privacy & Security, find the relevant permission (Microphone, System Audio Recording Only, or Accessibility), and toggle MimicScribe on. Accessibility takes effect immediately; for Microphone or System Audio Recording Only, you may need to quit and relaunch the app.

The model download failed. How do I retry?

A Retry button appears on the download card in the onboarding wizard. Click it to restart the download.

No audio is being captured.

• Microphone: System Settings > Privacy & Security > Microphone — ensure MimicScribe is enabled
• System audio (for meetings): System Settings > Privacy & Security > System Audio Recording Only — must be enabled
• Wrong device: check Settings > General > Microphone and make sure the correct input is selected

My dictation isn’t appearing at the cursor.

Check the following in order:

1. Wrong input selected — the target app’s text field may not have focus. Click into the text field where you want text to appear before dictating.
2. Accessibility permission — Insert Mode requires Accessibility access. Go to System Settings > Privacy & Security > Accessibility and ensure MimicScribe is enabled. After updating MimicScribe, you may need to re-grant this permission.
3. Recover from the status panel — every dictation is saved to your history. Click the MimicScribe icon in the menu bar, find the transcription in the list, and click Copy to grab it. Then paste it wherever you need it.

Meeting mode shows no speaker labels.

Speaker identification requires both system audio and microphone input, and a Pro license for AI-powered speaker labels. Verify:

• System Audio Recording Only permission is granted
• Your video call app is producing audio
• Your microphone is not muted at the system level

Free tier limits reached.

Daily limits reset each day. Current usage is shown in the menu bar panel. See the Free Tier page for details. Setting the dictation provider to None bypasses AI credits for raw transcription.

Does MimicScribe work on Intel Macs?

No. MimicScribe requires Apple Silicon (M1 or newer). The speech recognition model runs on the Neural Engine, which is only available on Apple Silicon.